Maintenance

During the specified timeframe, our Network Provider will perform necessary maintenance on their Edge Routing Point of Presence (PoP) at Interxion FRA8. This PoP handles traffic for all their services across all datacenters. The maintenance is carried out on their aggregation switches to ensure stable operation and address minor software bugs.

Thanks to their network redundancy and the sequential maintenance of switches, no outages are expected. However, individual 100G and 400G uplink ports...

Following a global increase in network latency (~200–400 ms) observed at 19:25 CET for approximately two minutes, we identified a malfunctioning Packet Forwarding Engine (PFE) in our active edge router. The router automatically disabled the faulty PFE, leading to an immediate recovery of services. Until its deactivation, traffic routed through the affected PFE experienced degradation.

Thanks to our redundant network architecture, no global outage occurred; however, latency-sensitive applicat...